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If you have any questions about sizes, returns or need help choosing the right piece of jewelry, please don't hesitate to contact us. We are always ready to help, no matter what your inquiry is about.

Frequently Asked Questions

Is there free shipping on my order?

Yes. We offer free shipping on orders over 500. This includes choosing your preferred parcel shop, where the package will be delivered within 1-3 business days. However, if you want delivery directly to your front door/mailbox, you can select 'home delivery' at checkout for 39 kr.

How do I ensure that the quality meets the requirements?

Chache Cph is registered with the Danish Precious Metals Control Authority, which ensures that we live up to the promised quality. Our jewelry has the name stamp 'SMS', which indicates that it is our jewelry. In addition, it is stamped with '925', which is the designation for sterling silver. This means that our jewelry is 100% nickel-free and does not trigger allergies, unless you are allergic to real gold or silver. Fortunately, very few are.

How do I exchange a piece of jewelry if the size is wrong?

You have a 14-day full right of return, which means you can exchange your jewelry for a different size.

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